Privacy policy

This privacy policy explains how Auro Sleep may collect and use customer information when you use the website, contact us or place an order. Auro Sleep is responsible for handling customer information collected through this website.

Information we may collect

Name, contact details and delivery address.
Order details, product choices and customer service messages.
Payment status and transaction references handled through payment providers.
Website usage information such as pages visited and device/browser information.

How we use information

To process and deliver orders.
To respond to customer enquiries.
To manage returns, refunds, warranty or delivery issues.
To improve the website and customer experience.
To meet legal, tax and accounting requirements.

Payments

Payments are processed through third-party payment providers. Auro Sleep should not store full card details on the website.

Marketing

If marketing emails are used, customers should only receive them where they have opted in or where permitted by law, with an option to unsubscribe.

Cookies and analytics

The website may use cookies for essential store functions, payments, analytics and customer experience. See the cookie policy for more information.

Your rights

Customers may have rights to access, correct, delete or restrict the use of their personal information. Contact Auro Sleep using the details on the website for privacy requests.