Care and warranty

Care guidance for beds and mattresses

Looking after your bed or mattress helps keep it feeling comfortable and looking its best. Use the guidance below as a practical starting point and always follow any product-specific care details supplied with your order.

CleaningUse a soft cloth or low-suction vacuum attachment for routine fabric care.
SunlightAvoid long exposure to direct sunlight, which can affect fabric appearance over time.
StainsAvoid bleach and abrasive cleaners. For difficult marks, professional cleaning is recommended.

Bed care

  • Check fittings from time to time and tighten carefully where needed.
  • Use the bed for normal domestic use only.
  • Keep storage mechanisms clear and avoid overloading ottoman or drawer storage.
  • Allow enough room around the bed for safe use of drawers or lift-up storage.

Mattress care

  • Use a suitable mattress protector to help keep the mattress fresh.
  • Rotate the mattress where the product guidance recommends it.
  • Let the mattress air after unpacking and keep it on a suitable supportive base.

Guarantee and warranty

Auro Sleep currently presents a one-year guarantee across the site. If you need to raise a care or guarantee question, contact us with your order details and photographs where relevant.